Computer Support Specialist - Riverland

Riverland Community College

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Computer Support Specialist

The Computer Support Specialist certificate provides the knowledge and skills required for exciting, fast growing opportunities in Computer Support or IT Help Desk related careers. Computer support specialists provide help and advice to computer users, corporations and organizations. This exciting and fast-paced career is projected to grow at an annual rate of 10%, which is faster than the average for all occupations. Computer Support / IT Help Desk specialist jobs are usually the first step on the ladder to a successful career in Information Technology.

Why study the Computer Support Specialist Program at Riverland?

You can count on individual attention from our highly-qualified instructors. Your courses will focus on the development of technical competency in the configuration and maintenance of security hardware and software at the desktop, server and network layers. Our graduates will have a broad understanding of computer and information security concepts to enable them to create, implement and enforce the network security policies required by today’s globally inter-networked technology infrastructure.

What Will I Study?

How to 

  • help customers diagnose and resolve computer problems
  • set up and repair computer equipment and related devices
  • train users to work with new computer hardware and software
  • install, configure, and troubleshoot network devices. Cisco,Linux, Windows Desktop, and Windows Server Operating Systems.
Course Listing
  • A+ Repair and Maintenance
  • Scripting Fundamentals

What are my career options after graduating?

Work in the IT department for a large corporation or organization. Start your own IT consulting and support business.

Wages & Outlook
Current Demand

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This career is currently in very high demand.

Future Demand

This career is seeing high growth compared to other careers.

There will be a need for about 12,420 new Computer User Support Specialists to meet market demand between 2018-2028. This includes the demand due to replacement (workers leaving the occupation or retiring) as well as growth.

(source: Minnesota State CAREERwise Education)

Job Title Examples
  • Computer Help Desk Specialist
  • Information Technology Technician (IT Technician)
  • Work Station Support Specialist
  • Computer Technical Specialist
  • Help Desk Specialist

(source: Minnesota State CAREERwise Education)

What Technology will I be able to access?

  • Cisco Networking Academy
  • Azure Dev Tools for Teaching
  • Microsoft Operating Systems and Applications
  • VMware Applications
  • Brightspace LMS

Are there any special scholarships related to this program I can apply for?

The college offers several scholarships for students to help with the cost of their education.

Next Steps..

Want to learn more about Riverland Community College? For more information about Riverland or to request program-specific materials, please complete the request information form. 

Last Updated: January 7, 2021

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