Kathleen Linaker, Riverland Community College President Work Plan FY26

Diagram showing Mission, Vision, and Strategic Focus leading to three areas: Stroke of the Pen, Breakthrough, and Whirlwind. The Primary WIG is to increase first fall to second fall student retention from 72.5 percent to 76 percent by 2027. Three Sub-WIGs support the Primary WIG: improve full-time employee 3-year retention to 81 percent by FY30, increase enrollment from 2225 FYE to 2460 FYE by FY30, and increase gross alternative revenue from 6.8 million dollars to 7.9 million dollars by FY30.

Division WIGs

Employee Relations and Human Resources

  • Recruiter: Feedback, QR code, and New Hire Survey from 0% to 80% by September 30, 2026.
  • HR Business Partners: Develop consistent new hire messaging for employee and supervisor from 75% to 100% by September 30, 2026.

Technology and Learning Resources

  • Library: Increase number of students utilizing library space from 17,205 to 20,000 by June 30, 2026.
  • Krista Olson: Reduce student-initiated contacts from 43% to 35% by providing information upfront by June 30, 2026.
  • IT: Reduce tickets related to student login issues from 356 to 321 (10% reduction) by June 30, 2026.

Finance and Operations

  • Mailroom and Copy Center: Increase revenue from internal tenants and outside nonprofit organizations from $6,500 to $10,000 by June 30, 2026.
  • Safety and Security: Increase Workstudy Security Staff from 0 to 5 by February 28, 2026.
  • Facilities BUM staff: Improve cumulative building modernization from 10% to 30% by December 31, 2025.
  • Accounts Receivable staff: Reduce average number of students referred to collections or MDOR per term from 119 to 111 by June 30, 2026.
  • Bookstore staff: Increase average number of completed online book orders per term from 146 to 158 by June 30, 2026.

Communications, Marketing

  • Convert PDF website documents to WCAG-compliant HTML pages from 0 pages to 100 pages by April 15, 2026.

Academics and Innovation

  • Coming by August 31, 2025.

Enrollment Management and Equity

  • Admissions: Increase admission bookings from 323 appointments to 372 appointments (15% increase) by Fall 2026.
  • Athletics: Coming by August 31, 2025.
  • Campus Life Team: Grow social media accounts by 100 new followers from August 25 to December 19, 2025.
  • TRIO: Decrease students not earning at least 67% of attempted credits from 34 students in Fall 2024 to 25 students in Fall 2025 by December 31, 2025.
  • Advocacy and Accessibility: Increase curriculum of ACCESS training for faculty from 0 workshops to 4 workshops by December 19, 2025.

Institutional Advancement

  • Alumni Outreach: Increase one-to-one alumni outreach that results in new alumni stories, quotes, and photos from 10 stories to 30 stories by June 30, 2026.
  • Grant Management: Increase regular check-ins with each Riverland grant manager for active grants from 30 check-ins to 120 check-ins by June 30, 2026.
  • Learn and Earn: Increase outreach to graduates in manufacturing and transportation from 0 graduates to 45 graduates by May 31, 2026.
  • Scholarships: Increase number of named scholarship awards from 307 to 337 through donor outreach, analysis of interest earned and award amounts, and new scholarships by June 30, 2026 for awards distributed during FY27.

President

  • Move from 0 to the complete review and redesign of all nine components of the hiring process by April 30, 2026, completing one section each month. Components include Position Description Criteria, Recruiting, Search Teams, Initial Screenings, Initial Interviews, Final Interviews, Reference Checking, Offer Process, and Onboarding.

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