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Multi-Factor Authentication (MFA)
What is multi-factor authentication (MFA)?
Multi-factor authentication is an additional security measure that helps protect your Microsoft Office365 account. MFA creates layered protection requiring users to sign in using more than one method, which helps keep Riverland systems secure and helps prevent cybercriminals from gaining access to your personal information.
Frequently Asked Questions
The first day you’ll be prompted often, as all of the Office365 services tied to your device will need to sign back in.
Other Minnesota State campuses have already completed their MFA projects. If you’ve enabled MFA with another Minnesota State campus you won’t need to do it again.
Using a personal cell phone definitely makes multi-factor authentication more convenient. If you can’t, please submit a ticket to support@riverland.edu and we'll work through the options.
If your number isn’t changing, you’ll still receive texted MFA codes. If you used the Authenticator app, you must set it up again on a new phone. Submit a ticket to support@riverland.edu asking to reset your MFA. Manage devices at mysignins.microsoft.com/security-info.
If you’re using the same device, prompts are infrequent. New devices or clearing cookies will prompt MFA again.
Do NOT approve it! This likely means someone is trying to access your account. Submit a ticket to support@riverland.edu.
The app only receives MFA codes. No private data is sent to Microsoft or Minnesota State.
No, installing the Microsoft Authenticator app does not share private data and policy 5.22.2 does not apply.