Computer Support Specialist

Start Your IT Career with Riverland’s Computer Support Specialist Certificate

Riverland’s Computer Support Specialist certificate is a strong starting point for students who want to work in information technology. You will learn how to support users, maintain computer systems, and solve everyday technology problems in a professional setting.

Why Choose Riverland?

You will learn in small classes and work closely with instructors who have real world IT experience. They are here to support you, answer questions, and help you build confidence with technology.

Coursework focuses on the skills employers value most, including:

• Setting up and maintaining computers and devices
• Installing and updating software
• Troubleshooting hardware and software problems
• Basic security and safe computing practices
• Working with networks and operating systems

You will build a strong base in computer and information security, networking, and user support. This foundation prepares you for many different roles in the IT field.

What You’ll Learn

Students in this program gain hands on experience in:

• Diagnosing and fixing computer issues
• Setting up new workstations and devices
• Helping users learn and use software and systems
• Supporting networks that use Cisco, Linux, and Windows
• Applying basic cybersecurity practices to protect systems and data

You will work with current tools and technologies that reflect today’s IT environment.

Career Opportunities

After completing the certificate, you may be ready for entry level roles such as:

• Computer Support Specialist
• Help Desk Technician
• Desktop Support Technician
• IT Support Specialist

Graduates can work in many settings, including schools, hospitals, businesses, government offices, and small companies. Some students also choose to start their own IT support services.

Job Market and Earnings

Computer support specialists are in steady demand as organizations rely on technology for daily operations. Many employers report ongoing openings for qualified support staff. Entry level pay varies by region and employer, and experienced workers can move into higher paying roles as they advance in their careers.

Hands On Tools and Platforms

During the program, you may work with resources such as Cisco Networking Academy, Microsoft Azure Dev Tools, Microsoft and VMware applications, and the Brightspace learning management system. These tools help you build real skills that connect directly to the workplace.

Scholarships

Students in this program may qualify for scholarships such as the AT & T Aspire Scholarship and the Alliant Energy Foundation Scholarship. Visit the Riverland Foundation Scholarships page to learn more and review application deadlines.

Designed for Adult Learners

This program works well for adult learners who are changing careers or upgrading their skills. Coursework focuses on practical, job ready skills, and scheduling is designed to help you balance school with work and family responsibilities.

Take the Next Step

If you are ready to explore a future in IT and computer support, fill out the request for information form on this page. Riverland is here to help you get started and move toward a rewarding career in technology.