Criminal Justice - Public Safety Dispatch


This certificate is designed to familiarize students with a career as an emergency dispatcher.  The certificate will introduce students to all the different segments to the knowledge, skills, and abilities to have a successful career.  Through simulations students will experience the stressors, will learn de-escalation techniques and will be familiar with the types of technology that they will encounter in their career.  This certificate will prepare students to take the public safety dispatcher certification. 

Program Starts: Fall
Course Plan: One Year
Faculty & Advising: Steve Wald Richard Watkins Amber Caswell Steve Wald Richard Watkins Richard Watkins Steve Wald Richard Watkins Steve Wald

For in-depth information including outcomes, program fees, course descriptions, and more please visit the Criminal Justice - Public Safety Dispatch program page at

Required Core Courses (13 credits)

BUSO1604 Keyboarding I 3 CR
BUSO1607 Keyboarding Basics 1 CR
BUSO1621 Keyboarding Skillbuilding I 1 CR
CRJU1130 Human Behavior/Stress Management/Ethics for Criminal Justice 2 CR
CRJU1400 Introduction to Public Safety Dispatching 2 CR
CRJU1410 Public Safety Dispatching 3 CR

MnTC General Education Courses (3 credits)

SPCH1200 Interpersonal Communication (Goal 1 & 7) 3 CR

Electives (7 credits)

EMER1200 Emergency Medical Technician 7 CR
By taking the elective course in addition to the required core courses, the student would be able to apply as a Medical Emergency Dispatcher.