Course Plans and Sequences for Supervisory Management at Riverland Community College - Riverland

Supervisory Management

Fall Semester - First Year

  Course # Course Name Credits  
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SMGT1000
Principles of Supervisory Leadership

This course is designed to assist the student to increase potential in using effective supervisory skills. Skills needed to lead in today's workplace such as creating positive environments, understanding a manager's role in the workplace, planning and problem solving, as well as fundamental skills in human resources are covered and introduces students to skill development in staffing, training, and motivating. Leadership awareness is an integral part of effective supervision. Leadership skills and strategies are covered. Mandatory supervisory skills such as controlling, quality assurance, and improvement strategies are studied. (3 Cr - 3 lect, 0 lab)

3
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SMGT1015
Emotional Intelligence

This course introduces the students to techniques to improve their relationships with others through understanding and developing their emotional intelligence. Course content will help students gain an understanding of the research that shows emotional intelligence plays a critical role in increasing productivity, performance, and satisfaction both in and outside the workplace. Emotional intelligence can be significantly improved throughout ones life and is an important part of life-long learning. (1Cr - 1 lect, 0 lab) no pre-reqs

1
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SMGT1020
Leadership Development

This course introduces students to different leadership traits and styles. Students analyze many types of leaders, both traditional and contemporary. Students participate in an in-depth analysis of personal leadership styles including identifying their strengths and weaknesses. Emphasis is placed on developing individual leadership styles and on learning techniques to foster growth in others' leadership capabilities as well as applying leadership skills on the job and soliciting feedback. Strategic planning processes and the application of leadership skills to strategic planning are covered. (2 Cr - 2 lect, 0 lab)

2
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SMGT1030
Work Ethics

This course focuses on the influence of ethics and values on supervisory skills and decision-making. The relationship between ethics and values is studied. The Resolved Strategy of Ethical Decision Making is used to identify ethical dilemmas, analyze those dilemmas, and choose and defend ethical decisions in response. This course identifies supervisory strategies to motivate employees and define the role ethics and values play in the outcome of those strategies. (1 Cr - 1 lect, 0 lab)

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SMGT1040
Managing Change

This course provides practical applications for creating appropriate change in any organization. Participants develop an awareness of the major sources and benefits of change. Changing social, political, legal, technological, and managerial environments is initiated by leaders effectively managing change. The course provides supervisors to facilitate change, understand the issues, prepare for change, and help employees with change. Emphasis is placed on the practical application of the course content. (1 Cr - 1 lect, 0 lab,)

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SMGT1050
Conflict Resolution

This course presents concepts applied to conflict resolution and negotiation. The ability to resolve conflict is an essential skill for supervisory or management personnel and promotes success within organizations and enhances upward mobility in career paths. (1 Cr - 1 lect, 0 lab)

1
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SMGT1060
Strategies for Personal Effectiveness

This course focuses on personal excellence through positive attitudes and self empowerment. This course offers techniques and strategies to stay positive and focused in a busy, pressure-filled world. Through a process of personal exploration and growth, students discover insights about behavior and thought processes. Self-improvement strategies offer students an opportunity to gain new perspectives on their personal life and career. (1 Cr - 1 lect, 0 lab)

1
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ENGL1101
Composition I (Goal 1 & 2) OR ENGL1102

This is an introductory college writing course designed to help students develop effective writing skills for college level work.  Students learn to generate ideas and organize them into unified, coherent essays.  Methods of instruction vary, but most sections combine individual conferences and peer review with regular class meetings.  Prerequisites:  A grade of C or higher in ENGL 0960 or appropriate placement score.

MnTC (Goals 1/CM and Goal 2/CT); (3 Cr – 3 lect, 0 lab)

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*Select a course related to Supervisory Management. Course approval is required by Heather Earl.
2

Spring Semester - First Year

  Course # Course Name Credits  
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SMGT1010
Interpersonal Skills At Work

This course builds the workplace skills required to generate enthusiasm, enlist cooperation, and bring out the best in others. This course provides understanding and practice in effective verbal communication and intends to enhance the supervisory skills of giving feedback and responding to emotional behavior. (1 Cr - 1 lect, 0 lab)

1
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SMGT1070
Building Collaborative Relationships

This course will help students gain an understanding of why some of our working relationships are highly productive, others frustrating and ineffectual and also show the student what is required by individuals to build more successful and collaborative relationships - internally in teams, across functions and departments, or externally with suppliers, customers and partners. (1Cr - 1 lect, 0 lab)

1
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SMGT1080
Strategic Planning, Goal Setting, and Succession Planning

This course introduces students to the components of a strategic plan and the process of strategic planning. You will learn how setting goals and managing teams is a critical part of actually getting plans implemented. Students will gain an understanding of succession planning and how it ties into a strategic plan. (1Cr - 1 lect, 0 lab)

1
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SMGT1090
Leading Through Vision, Mission, and Values Statements

This course introduces the opportunity to experience first-hand the power that a mission, vision, and value statements can have for leading teams, departments, and organizations. Students will look at several ways you can use mission, vision, and value statements to generate tactical plans that bring these statements to life in your organization. (1Cr - 1 lect, 0 lab)

1
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SMGT1095
Supervisory Management – Leadership – Internship

This course is designed to assist the student in experiencing the real-world environmentthat a leader is exposed to everyday in the workforce. Students will work alongside aprofessional for a total of 48 hours. Internship worksite must be pre-approved by theprogram manager or SMGT faculty.(1 Cr – 0 lect, 0 lab, 1 OTJ)

1
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SMGT1400
Performance Management

This course focuses on performance management for the process of identifying, developing, and using an organization's human resources. This course includes competency models, performance plans, goal setting, performance appraisals, recognition and coaching. It provides a supervisory approach for performance appraisals based on preparation and technique. Practical applications of procedures are conducted through skill practices. Hands-on projects and cases provide practice in employee performance evaluation. (1 Cr - 1 lect, 0 lab)

1
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SMGT1410
Coaching

This course provides students with skills necessary to coach, mentor, tutor, counsel, and confront performance issues in order to help employees become more committed to performance objectives and increase productivity. The students practice setting, communicating, and coaching employees to performance expectations. (1 Cr - 1 lect, 0 lab)

1
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SMGT1420
Managing A Diverse Workforce

This course emphasizes diversity in culture, race, sex, age, and ability as some of the chief characteristics of the workplace of the future. This course prepares managers to utilize diversity for greater effectiveness as well as employer and employee satisfaction. Assisting management to eliminate existing barriers affecting equal access, professional growth, and mobility which enables every employee to reach his or her potential in today's diversified workforce is included. (1 Cr - 1 lect, 0 lab)

1
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SMGT1430
Employment Law

This course emphasizes the legal aspects of workplace supervision. The focus is on the legal requirements of today's workplace including executing supervisory responsibilities, avoiding legal infractions and violations, and following employer policies and procedures. Other types of legal issues that may arise in the workplace are also included. (1 Cr - 1 lect, 0 lab)

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SMGT1440
Employee Selection

This course emphasizes supervisory skills in conducting effective interviews for and selecting the best candidates. Issues such as legal requirements for hiring practices, objectivity, and fairness are examined. Practical applications of techniques are featured. Course focus is on improving interviewing skills. (1Cr - 1 lect, 0 lab)

1
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SMGT1450
Employee Training

This course emphasizes personnel training and development functions in organizations as well as advancement of competence in the areas of analysis, design, development, implementation, evaluation, and training. It provides the opportunity to examine training and development leadership, examine training and development needs, and identify opportunities to achieve greater productivity. Students sharpen skills in communicating job expectations, orienting new employees and providing an OJT (on the job training) demonstration. (2 Cr - 2 lect, 0 lab)

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Fall Semester - Second Year

  Course # Course Name Credits  
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SMGT1200
Quality & Productivity Improvement

This course is designed for individuals and organizations interested in improving the quality of products and services, as well as productivity and profitability. An overview of quality fundamentals and productivity with explanations of key quality improvement tools and techniques are covered. Participants undertake a critical examination of personal and organizational management practices through the development of a quality improvement project. (2 Cr - 2 lect, 0 lab)

2
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SMGT1210
Problem Solving/Decision Making

This course emphasizes the skills and resources required to solve organizational problems, make better decisions, and achieve professional and organizational goals. There is an opportunity to practice various problem solving techniques on real problems in the workplace, as well as creative and critical thinking methods. Focus is on improvement of problem solving skills on the job through practical application. (2 Cr - 2 lect, 0 lab)

2
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SMGT1220
Work Teams

This course focuses on building and maintaining synergism in the relationships among project teams and/or self-managing work teams. Participants are introduced to concepts that turn groups into highly productive teams and heighten performance. A secondary emphasis is on the emerging importance and use of self-managing work teams in organizations. The focus of the course is to identify the organizational needs for self-managing teams and the change needed to implement them. (1 Cr - 1 lect, 0 lab)

1
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SMGT1230
Planning & Project Management

This course focuses on tools for managing and controlling projects with definite beginning and ending points. Emphasis is on managing projects with many complex activities and dimensions, and/or many simultaneous activities. Students learn to construct and use several project planning and control tools such as Critical Path Method (CPM), Activity Flow Network, Slack Time calculation and Gantt charts. Student plan a relevant personal work project using these tools. This course is recognized as an Interstate Renewable Energy Council (IREC) ISPQ Accredited Training Program for curriculum covering the Job Task Analyses for Solar Photovoltaic (NABCEP). (1 Cr - 1 lect, 0 lab)

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SMGT1240
Meeting Management

This course provides an opportunity to practice effective organizing, planning and communication skills that result in effective meetings. Assisting employees to understand what to expect before, during and after meetings are also be covered. This course focuses on developing skills and increasing knowledge to enhance productivity in meetings. (1 Cr - 1 lect, 0 lab)

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SMGT1250
Managing Customer Service

This course focuses on the study of businesses relevant to increasing profitability through assessing customer needs, changing expectations, and supervising and motivating employees to service excellence. Tools of measurement in customer service for both internal and external customers are also covered as well as critical elements of serving customers in both private businesses and public agencies. Understanding customer-driven service quality and how to apply the concept in the workplace are included. (1 Cr - 1 lect, 0 lab,)

1
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SMGT1260
Time Management

This course focuses on identifying time management principles. Students think, plan, prioritize, concentrate energies, achieve goals, and bring work and personal life into balance and harmony. Identifying personal time wasters and developing your own time management plan are included. (1 Cr - 1 lect, 0 lab)

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SMGT1270
Creativity & Innovation

This course is designed to inspire innate creativity to help launch major projects or untangle difficult situations. It focuses on providing fresh insight and new perspective on even the most routine elements of any job and to view problem solving as a creative opportunity. The use of creativity to provide a competitive edge leading to needed change and increased productivity is covered as well as techniques that help with idea generation and innovative solutions to problems. (1 Cr - 1 lect, 0 lab)

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SMGT1295
Supervisory Management – Human Resource Development – Internship

This course assists the student in experiencing the real-world environment that a human resources team member is exposed to everyday in the workforce. Students will work alongside a professional for a total of 48 hours. Internship worksite must be pre-approved by the program manager or SMGT faculty.(1 Cr – 1 lect, 0 lab, 1 OTJ)

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3
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*Select a course related to Supervisory Management. Course approval is required by Heather Earl.
1

Spring Semester - Second Year

  Course # Course Name Credits  
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SMGT1460
Stress Management/Wellness

This course assists supervisors to gain a better understanding of stress and its causes. Participants identify the most common stress warning signs and recognize which types of people are most susceptible to stress. In addition to practicing techniques for controlling stress, there is an opportunity to calculate a stress inventory and develop a stress-relief plan for yourself and a wellness plan for your organization. This course focuses on reducing and channeling stress towards a goal of creating healthier, happier, and more productive workers. (1 Cr - 1 lect, 0 lab)

1
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SMGT1470
Safety & Compliance Management

This course emphasizes supervisor responsibilities for safety training, compliance, industrial hygiene, motivation, enforcement, and compliance. It focuses on safety problems, risk management, and accident prevention in the work environment. (1 Cr - 1 lect, 0 lab)

1
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SMGT1480
Employee Assistance Issues

This course emphasizes skills to handle suspected substance abuse problem effectively, fairly, and legally. Focus is on understanding drug and alcohol abuse, AIDS in the workplace, family relationships, and clinical depression. This course also covers employee assistance programs and the latest research on treatment and recovery of the conditions and diseases studied. (1 Cr - 1 lect, 0 lab)

1
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SMGT1495
Supervisory Management - Human Resource Development Internship

This course assists the student in experiencing the real-world environment that a human resources team member is exposed to everyday in the workforce. Students will work alongside a professional for a total of 48 hours. Internship worksite must be pre-approved by the program manager or SMGT faculty. (1 Cr - 1 lect, 0 lab, 1 OTJ)

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SMGT2000
Accounting for Non-Financial Managers

This course provides students with a basic understanding of accounting for non-financial managers with emphasis on interpretation of financial statements and accounting data. The course develops an understanding of basic accounting principles and concepts, applies various analytical methods to many types of financial information, and familiarizes students with financial statements and records to make proper decisions. (2 Cr - 2 lect, 0 lab)

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SMGT2040
Ergonomics the Supervisor Role

This course reduces the risk of injuries due to poor ergonomics and identifies potential problems to improve the working environment. The course covers the definition of ergonomics, the types of injuries resulting from poor ergonomics along with common injury symptoms, and the risk factors and methods for improving the ergonomics in the working environment. Conducting assessments of your work environment with the goal of identifying potential issues and recommending improvements are included. (1 Cr - 1 lect, 0 lab)

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3
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Select a course related to Supervisory Management. Course approval is required by Heather Earl.
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*A total of five (5) non SMGT credits must be taken in order to complete the degree.  You can complete the five (5) credits at any time and in any amount as long as the credits/courses are approved by Heather Earl, Program Advisor.  

Last Updated: April 16, 2018