Riverland Community College

• Install, maintain, troubleshoot, upgrade, and repair computers.
• Install, configure, maintain, administer, and troubleshoot the Linux operating system.
• Demonstrate the skills and knowledge necessary to install, configure, and administer Microsoft Windows desktop operating systems.
• Demonstrate basic functions of system administration and operation.
• View a complete list of course offerings

• Riverland CPRO programs are listed in the order that they should be taken by the student.
  • CPRO Security Networking Certification Matrix

This career is seeing very high growth compared to other careers.
There will be a need for about 2,880 new Computer User Support Specialists to meet market demand between 2014-2024. This includes the demand due to replacement (workers leaving the occupation or retiring) as well as growth. (source: Minnesota State CAREERwise Education)

Sample Job Titles

• Computer Help Desk Specialist
• Information Technology Technician (IT Technician)
• Work Station Support Specialist
• Computer Technical Specialist 

Where Do Computer User Support Specialists Work?

• Computer User Support Specialists often work in the following industries.
• Professional, Scientific, and Technical Services
• Administrative and Support Services
• Educational Services
• Computer and Electronic Product Manufacturing

Job Title Examples

Computer Help Desk Specialist, Information Technology Technician (IT Technician), Work Station Support Specialist, Computer Technical Specialist, Help Desk Specialist, Microcomputer Support Specialist, PC Installation Engineer (Personal Computer Installation Engineer), PC Support Specialist (Personal Computer Support Specialist), PC Support Technician (Personal Computer Support Technician), Printer Technician, Software Installer, User Support Specialist

The college offers several scholarships for students to help with the cost of their education.

• IBI Data Scholarships
• All Scholarship Opportunities

Bob Silbaugh
Information Security Instructor