Bookstore

 bookstore

How do I return my rental books at the end of the year?

Our campus buildings are currently closed to ensure the safety and health of our employees and students, but we are happy to announce we will have curbside drop-off available for rental and PSEO returns. Please take note of the locations, dates and times. Curbside service will not be available in Owatonna until May 18.

Austin - May 11-15, May 18-22, May 26-29 - 9:00 - 3:00 each day, pull up by main doors and call 507-433-0541

Albert Lea - May 11-15, May 18-22, May 26-29 - 9:00 - 3:00 each day, pull up to door A4 and call 507-379-3314

Owatonna - May 18-22, May 26-29, 8:00 - 2:00 each day, come to main entrance, no phone call needed

The deadline to return books has been extended to May 29.

If you have any questions, please call 507-379-3314.

You can also contact the Bookstores by emailing questions to bookstore@riverland.edu. Or contact George Bass at George.Bass@riverland.edu or (507) 433-0525. Watch the Bookstore website for updated information. www.bookstore.riverland.edu.

How do I order my books for next semester?

Students should order books online through the Riverland bookstore web page. For more questions please call 507-433-0600.

Are the Bookstores open?

Our campus buildings are currently closed to ensure the safety and health of our employees and students. Due to the governor’s Stay-At-Home Order, Bookstores will remain closed to the public, tentatively, until May 29th, 2020. To contact the Bookstores email questions to bookstore@riverland.edu. Or contact George Bass at George.Bass@riverland.edu or (507) 433-0525. Watch the Bookstore website for updated information. www.bookstore.riverland.edu.

What if I need to get in contact with someone at one of the Bookstores?

We will continue to provide support and service remotely. To contact the Bookstores email questions to bookstore@riverland.edu. Or contact George Bass at George.Bass@riverland.edu or (507) 433-0525. Watch the Bookstore website for updated information. www.bookstore.riverland.edu.

How do I get books?

We are still accepting online orders. You can order books online at the Bookstore website www.bookstore.riverland.edu. Orders will be shipped on a reduced schedule and there maybe delays in shipping due to reduced staff and services. For questions email bookstore@riverland.edu. Or contact George Bass at George.Bass@riverland.edu or (507) 433-0525.

How to order books online:
  • From Riverland homepage > student services > bookstore www.bookstore.riverland.edu
  • Select campus (Online class books can be ordered from all campuses)
  • Following instructions on the website, select department, course and section number
  • Continue until all courses are selected
  • When finished entering courses, select “View Your Materials”.
  • Select condition of book, new or used. If the book has a rental option, it will show up here.
  • Select “Add to Cart”.
  • If shopping cart is complete > continue checkout.
  • Answer questions pertaining to substitutions, etc.
  • Select “Payment options”.
  • Log in with your user name and password. If you are a first-time user, you must click on “register here” to set up a profile. Student ID number is required. If using financial aid to pay for the order and the charging window is open, you cannot check out as a guest.
  • Verify billing address > continue Even if financial aid is used, the billing address must be verified.
  • Select shipping method, use drop down arrow to find choices. Our campus buildings are currently closed to ensure the safety and health of our employees and students so because of this, pick up in store is not an option.
  • Select payment option, use drop down arrow to find choices. Paying with financial aid is only an option at the beginning of the semesters. Check website for exact charging window dates.
  • Check the box “If you are using a debit card, your bank may put a hold for the full amount of the order on your card”. Select “Submit payment”.
  • If financial aid is chosen as method of payment, the Riverland student id number must be entered. Under student id number, check the box saying “I give permission…”

ADDITIONAL INFORMATION

  • During peak ordering times (beginning of semesters) online orders may take 3-5 business days to process.
  • Financial aid charging windows typically run 2 weeks before the start of fall and spring semesters through the first week of classes. Charging for summer sessions runs 1 week prior to the start of the first summer session through the first week of the first summer session. There is no additional charging window for the 39-day session or second summer session.
  • If the financial aid option is not working as a payment method for the student, they will have to contact a bookstore. Verify they are using the correct id number. Verify that the student does not have a hold on their account. If there is a hold, the student is not allowed to charge. If the student just registered, we can add them manually.
  • All students regardless of financial aid status can charge up to $800 for books and supplies, unless they have a hold on their account.
When do I have to have my rental books returned?

The deadline to return rented books has been extended to May 29th, 2020. To contact the Bookstores email questions to bookstore@riverland.edu. Or contact George Bass at George.Bass@riverland.edu or (507) 433-0525. Watch the Bookstore website for updated information. www.bookstore.riverland.edu.

Can I return my books to the campus bookstores?

Our campus buildings are currently closed to ensure the safety and health of our employees and students, but we are happy to announce we will have curbside drop-off available for rental and PSEO returns. Please take note of the locations, dates and times. Curbside service will not be available in Owatonna until May 18.

Austin - May 11-15, May 18-22, May 26-29 - 9:00 - 3:00 each day, pull up by main doors and call 507-433-0541

Albert Lea - May 11-15, May 18-22, May 26-29 - 9:00 - 3:00 each day, pull up to door A4 and call 507-379-3314

Owatonna - May 18-22, May 26-29, 8:00 - 2:00 each day, come to main entrance, no phone call needed

The deadline to return books has been extended to May 29.

If you have any questions, please call 507-379-3314.

You can also contact the Bookstores by emailing questions to bookstore@riverland.edu. Or contact George Bass at George.Bass@riverland.edu or (507) 433-0525. Watch the Bookstore website for updated information. www.bookstore.riverland.edu.

How do I return my rented books if the Bookstores are closed?

Our campus buildings are currently closed to ensure the safety and health of our employees and students, but we are happy to announce we will have curbside drop-off available for rental and PSEO returns. Please take note of the locations, dates and times. Curbside service will not be available in Owatonna until May 18.

Austin - May 11-15, May 18-22, May 26-29 - 9:00 - 3:00 each day, pull up by main doors and call 507-433-0541

Albert Lea - May 11-15, May 18-22, May 26-29 - 9:00 - 3:00 each day, pull up to door A4 and call 507-379-3314

Owatonna - May 18-22, May 26-29, 8:00 - 2:00 each day, come to main entrance, no phone call needed

The deadline to return books has been extended to May 29.

If you have any questions, please call 507-379-3314.

You can also contact the Bookstores by emailing questions to bookstore@riverland.edu. Or contact George Bass at George.Bass@riverland.edu or (507) 433-0525. Watch the Bookstore website for updated information. www.bookstore.riverland.edu.


We also encourage students to return rental books by mail. Packages must arrive to a campus bookstore by the due date (extended to May 29th, 2020).

  1. You must include your full name and student ID NUMBER (do not send your actual ID with your books) on a note inside the package so the book(s) can be properly returned to your account.
  2. As always, books must be returned in good, gently used condition – NO water damage, NO pages missing, binding must be intact, etc.
  3. Send rental books with the above information to either of the following addresses:
    1. Riverland Community College
      Albert Lea Campus Bookstore
      2200 Riverland Drive
      Albert Lea, MN 56007
    2. Riverland Community College
      Austin Campus Bookstore
      1600 8th Ave NW
      Austin, MN 55912

To contact the Bookstores email questions to bookstore@riverland.edu. Or contact George Bass at George.Bass@riverland.edu or (507) 433-0525. Watch our website. www.bookstore.riverland.edu.

Is there still going to be a Textbook Buyback?

Due to COVID-19, there will be no on-campus book buyback for spring semester.  Online buyback is currently available at any time through our Bookstore website www.bookstore.riverland.edu. Once at the website, go to Textbook, then click Online Buyback. You may also use this link, http://onlinebuyback.mbsbooks.com/index.php?jde=155587. Check Bookstore website www.bookstore.riverland.edu for updates and details.

I am a PSEO student, what do I do with my textbooks?

PSEO textbooks are due back by May 29th, 2020. We are happy to announce we will have curbside drop-off available for PSEO returns. Please take note of the locations, dates and times. Curbside service will not be available in Owatonna until May 18.

Austin - May 11-15, May 18-22, May 26-29 - 9:00 - 3:00 each day, pull up by main doors and call 507-433-0541

Albert Lea - May 11-15, May 18-22, May 26-29 - 9:00 - 3:00 each day, pull up to door A4 and call 507-379-3314

Owatonna - May 18-22, May 26-29, 8:00 - 2:00 each day, come to main entrance, no phone call needed

The deadline to return books has been extended to May 29.

If you have any questions, please call 507-379-3314.

You can also contact the Bookstores by emailing questions to bookstore@riverland.edu. Or contact George Bass at George.Bass@riverland.edu or (507) 433-0525. Watch the Bookstore website for updated information. www.bookstore.riverland.edu.

I am a PSEO student, can I return my books by mail?

Yes. If you are returning your books by mail YOU MUST INCLUDE YOUR FULL NAME AND RIVERLAND ID NUMBER and send to either of the following address:

  • Riverland Community College
    Albert Lea Campus Bookstore
    2200 Riverland Drive
    Albert Lea, MN 56007
  • Riverland Community College
    Austin Campus Bookstore
    1600 8th Ave NW
    Austin, MN 55912
Bookstore Contacts
  • (507) 379-3314 Teri Rauenhorst (Albert Lea) Bookstore Coordinator

  • (507) 379-3314 Kristi Swalve Hantelman (Albert Lea) Bookstore Clerk

  • (507) 431-2210 Stephanie Weckwerth (Owatonna) Account Clerk

  • (507) 433-0541 Julia Lucio (Austin) Bookstore Clerk

  • (507) 433-0525 George Bass (Austin) Director of Business Services