Student Affairs Mission and Value Statement
Student Services Expectations

Professional Experience

• Dean of Students/Vice President of Student Affairs (1998 - present)
• Director of Enrollment Services (1998 - 1999)
• Financial Aid Administrator (1996 - 1999)
• Adjunct Faculty, Supervisory Management Program (1996 - 1999)

• Collaborating with department heads within Student Affairs to provide a comprehensive array of services to students.
• Applying a continuous improvement process to assess the effectiveness of Student Affairs programming, policy, and procedure.
• Serving as the chief administrator of the Student Affairs division.
• Developing and managing a $1.5 million dollar division budget.
• Supervising directors of the following departments: Activities, Admissions, Athletics, Financial Aid, Intramural, Registration, Student Support Services (assessment, disability services, and tutoring), Counseling, and Theater. I also supervise the housing manager, three receptionists, and an administrative assistant.
• Federal Perkins Grant and Otto Bremer Grant responsibilities.
• Responsible for the enforcement of the Student Conduct Policy.
• Advocating for students attending the college.
• Chair the College Retention Committee.
• Serving on the college administrative teams (Administrative Council and Leadership Council).
• Chairing the Student Affairs Leadership Team, Co-chairing the Student Life Committee.
• Acting as an ex-officio member on the college foundation.
• Ensuring that federal, state, and Riverland policy are adhered to and upheld in all aspects of student affairs administration.
• Representing Riverland as a member of various civic organizations.

1. Developed the Policy Poster Series to educate students on college policies and procedures.
2. Devised and implemented the GAO (Goals-Actions-Outcomes) planning process for student affairs.
3. Created, in collaboration with faculty leadership, an effective counselor evaluation process.
4. Facilitated a program review process for Student Affairs.
5. Devised a systematic enrollment data collection process that is subsequently used to produce a comprehensive enrollment report.
6. Continued to conduct research on student satisfaction, student retention, and employer satisfaction.
7. Initiated a process to collect household items to assist international students.
8. Convened the Student Affairs Leadership Team (SALT), a monthly meeting of department heads and supervisors, whose mission is to develop, review, and evaluate Student Affairs policy and procedure.
9. Redesigned quarterly division meetings to consistently include professional development activities.
10. Designed and launched the "Riverland Help Squad," teams of college staff and faculty members who greet, assist, and hand out items to students on the first day of classes.
11. Rewrote the Student Handbook to ensure improved compliance with federal and state data privacy and due process guidelines.
12. Originated a process for systematic assessment of student satisfaction.
13. Stimulated research and use of "best practice" models to shape decision making in Student Affairs policy, procedure, and programming.
14. Implemented a "feeder school" concept to focus recruiting activities at area high schools that have traditionally sent students to our college.
15. Developed "Partners on Campus," a half-day professional development event for area agency representatives and college employees.
16. Advanced the writing and implementation of an Enrollment Management Plan.
17. Initiated an outreach to area home-schooled students.

• Adjunct faculty, Supervisory Management Program (1994 - 1996)
• Student Senate Advisor (1992 - 1996)
• Director of Financial Aid (1989 - 1996)
• Technical College Counselor (1989 - 1992)

Albert Lea Technical College, South Central Technical College and Riverland Community College: technical and community college that resulted from mergers that occurred in Minnesota from 1993 - 1996.

Director of Financial Aid: Managed $5M of state and federal student financial aid and supervised staff on three campuses.

• Supervising an Assistant Financial Aid Director and up to four clerical staff
• Managing department budgets and administering over $5M state and federal student grants, loans, and work study awards.
• Developing and implementing institutional financial aid policy and procedure.
• Organizing responses to local and state financial aid audits.
• Devising systems to manage student aid files and communications.

• Served on advisory board for the Educational Assistance Corporation, a student loan guarantor.
• Achieved a 99% satisfaction rating from past college graduates for financial aid services.
• Created brochures and communication flow systems to more clearly communicate financial aid information to students.
• Used the most current computer technology to facilitate aid awards to late applicants, incorporating electronic funds transfer (EFT) into student loan processing, refund, and repayment functions.
• Served as featured presenter at three statewide High School Counselor Financial Aid workshops.
• Produced power point financial aid night presentation featured on Minnesota Association of Financial Aid Administrators' website.
• Served on financial aid advisory board for Minnesota Higher Education Services office.

• Director of Adult Literacy (1989)
• Yearbook Advisor (1988 - 1989)
• Director of Adult Basic Education (1986 - 1989)
• Director of the Greater Bottineau Area Displaced Homemaker Program (1986 - 1989)
• Adjunct faculty, North Dakota State University (1986 - 1989)
• Student Council Advisor (1981 and 1985 - 1989)
• Social Science Faculty (1979 - 1981)

• Yearbook Advisor (1983 - 1985)
• Social Science Faculty

Awards and Recognition

• Administrator of the Year, Minnesota School Counselor Association, 2004.
• Administrator of the Year, SE Minnesota School Counselor Association, 2004.
• Secretary and President's Award, Lions District 5M-2, 1998 and 1999.
• Program of the Year, Professional Development, Minnesota Association of Financial Aid Administrators and Midwest Association of Financial Aid Administrators, 1998.
• Kellogg Senior Fellow, 1998.
• Project Development Award, North Dakota Equity Association, 1988.
• Educator of the Year in Vocational Guidance, North Dakota Vocational Education Association 1987.
• Graduated with honors, University of North Dakota 1979.

Selected Workshops/Conference Presentations

• "Living a Mayberry Life" service club presentation, 2003-present.
• "Kennedy Assassination-Facts and Fables," Albert Lea Community Education, service club presentations, 1985 - present.
• "The Changing Face of the College Student in 2001," Southeast Minnesota Retired Educators Conference, 2001.
• "Purpose and Priority: Shared Leadership to Transform Student Affairs," National Conference Presentation, National Association of Student Personnel Administrators, 2001.
• "Student Discipline Case Studies," Minnesota State College and University System Chief Student Affair Officers Conference, 1999.
• "College Matters," Kellogg Foundation project presented to Head Start parent groups, Albert Lea and Rochester, 1998.
• "Multi-Media and Financial Aid Nights," State Conference, Minnesota Association of Financial Aid Administrators, 1995.
• "Using Power Point in Financial Aid Nights," State Conference, Minnesota Association of Financial Aid Administrators, 1994.
• "Summer Session Management," State Conference, Minnesota Association of Financial Aid Administrators, 1993.
• "Surviving Nuclear War?" North Dakota Teacher's Convention, 1983.
• "The Kennedy Assassination and Social Science Curriculum," North Dakota Social Science Educators Association Conference, 1982.
• "The Kennedy Assassination and Social Science Curriculum," North Dakota State Teachers Convention, 1981.

Publications

• "S is for Service" Student Affairs Today, March 2001.
• "S is for Service" Non-Traditional Student Today, January 2002.
• "Student Service Staff Expectations" Student Affairs Today, June 2006.

Professional Development

• Ph.D. program in Higher Education Administration, University of Nebraska, 2001 -- present.
• Blandin Community Leadership Program, 2003.
• Covey Leadership Training, 2000.
• Managerial GRID training, 1998.
• Kellogg Foundation Senior Fellow, 1998.
• Midwest Association of Financial Aid Administrators Leadership Symposium, 1998.
• MnSCU supervisor and administrator training, 1998 and 1995
• Minnesota Association of Financial Aid Administrator's Leadership Symposium, 1995.
• Covey Leadership Training, 1995.
• 20+ post-graduate hours in career education, education leadership, drug abuse and prevention counseling.

Professional Activities

• Presenter, MnSCU Chief Student Affairs Officer Conferences, 2005, 2002, 2001, 1999. Topics: Student Life Management, Student Conduct Policy, New Vice President Forum, Orientation programming.
• Minnesota Community College Athletic Conference, 2003 -- present: board member, Vice President, President's Advisory Committee.
• Member, National Association of Student Personnel Administrators, 1999 - present
• Presentation, "Equity in Athletics Reporting," Midwest Regional Athletic Conference Meeting, 2004.
• MnSCU Task Force on Satisfactory Academic Progress Policy, 2004.
• MnSCU Task Force on Tuition and Fee Policy, 2003.
• Article published in Non-Traditional Student Today and Student Affairs Today, "S is for Service," 2001.
• Presentation, "Radical Recruiting Formula," League for Innovation Conference, 2001.
• Conference Planning Committee, Minnesota State College and University (MnSCU) System Chief Student Affair Officers Conference, 2001.
• Presenter, "Purpose and Priority: Shared Leadership to Transform Student Affairs," presentation at the national conference of the National Association of Student Personnel Administrators, 2001.
• Featured speaker for the Minnesota Higher Education Services Office High School Counselor Financial Aid Workshop, 1999, 1998, 1996.
• Minnesota Higher Education Services Office Financial Aid Advisory Committee, 1997 -- 1999.
• Member, Minnesota, Midwest and National Associations of Financial Aid Administrators, 1989 -- 1999.
• Member, Public Relations Committee (MASFAA), 1997 - 1998
• Past Member, Professional Development Committee (MASFFA), winner of the National and Executive Council Awards, 1996 - 1998.
• Past Sector Representative-Consolidated Colleges, MASFAA, 1996 - 1997.

Community Activities

• KSMQ Public Television, fundraising on-air host, 2004-present.
• Riverland Community College Foundation (1996 - present) ex-officio board member.
• Albert Lea Lake Clean Up (1996 - present) volunteer.
• Early Bird Investment Club (1995 - present) partner, past president.
• Albert Lea/Freeborn County Chamber of Commerce (1995 - present) member, volunteer.
• Loaves and Fishes (1995 - present) volunteer.
• Albert Lea Elks Club (1990 - present) member, scholarship chairman, youth activities.
• Grace Lutheran Church, member (1989 - present) past council member (1990-1993), past instructor (1997), bell choir member (1993-2001).
• Albert Lea Lion's Club, (1989 - present) member, past board member, past president,.
• Albert Lea Community Theater, (1989 - present) actor, board member, volunteer, past president.
• Albert Lea Campus Foundation (1998 -2003) ex-officio member, volunteer.
• Pelican Breeze (1998 - 2002) historical narrator.
• Albert Lea Planning and Zoning Commission (1995 - 2002) commissioner.
• Minnesota Festival Theater (1991 -2001) past board member, volunteer.
• Albert Lea Visitors and Convention Bureau (1995 - 1998) Big Rigs emcee.
• Habitat for Humanity (1992 - 1994) past treasurer and board member.
• United Way (1992 - 1994 and 2005-present) current volunteer and past committee chair.