| Coaching |
| This course will provide students with skills necessary to coach, mentor, tutor, counsel, and confront performance in order to help employees become more committed to performance objectives and increase productivity. The students will practice setting, communicating, and coaching to performance expectations. Students registering for classes at Viracon in Owatonna or at the Southern MN Educational Campus in Fairmont must be employer sponsored. Contact Vicki Lunning for more information. |
| Date(s) |
Time |
Location |
| 03/13/10 - 03/13/10 |
8:00 AM - 5:00 PM |
Albert Lea |
| 04/15/10 - 05/10/10 |
12:00 AM - 12:00 AM |
ONLINE |
|
| Creativity & Innovation |
| You will learn to inspire your innate creativity which can help launch major projects or untangle difficult situations. It will provide you with fresh insight and new perspective on even the most routine elements of your job. It will also enable you to view problem solving as a creative opportunity. Learn how creativity can provide a competitive edge leading to needed change and increased productivity. The focus is to develop techniques that will help you become a better idea generator and innovative problem solver. (1Cr - 1 lect, 0 lab) Contact Vicki Lunning for additional information. |
| Date(s) |
Time |
Location |
| 02/18/10 - 03/12/10 |
12:00 AM - 12:00 AM |
ONLINE |
| 02/27/10 - 02/27/10 |
8:00 AM - 5:00 PM |
Albert Lea |
|
| Employee Assistance Issues |
| Enables the supervisor to handle a suspected substance abuse problem effectively, fairly and legally. Focuses on drug and alcohol abuse, AIDS in the workplace, family relationships, and clinical depression. This course focuses on employee assistance programs and the latest research for treatment and recovery. (1Cr - 1 Lect, 0 lab)
Contact Vicki Lunning for more information. |
| Date(s) |
Time |
Location |
| 04/05/10 - 04/30/10 |
12:00 AM - 12:00 AM |
ONLINE |
| 06/05/10 - 06/05/10 |
8:00 AM - 5:00 PM |
Albert Lea |
|
| Employee Selection |
| This course will develop skills for supervisors in conducting effective interviews for making the best selection of candidates. The issues of legality, objectivity, and fairness are examined. Practical application of techniques will be featured. Focus is on improvement of interviewing skills through practical application. (1 Cr- 1 lect, 0 lab)
Contact Vicki Lunning for more information. |
| Date(s) |
Time |
Location |
| 03/04/10 - 03/25/10 |
6:00 PM - 9:00 PM |
Owatonna |
| 03/08/10 - 04/02/10 |
12:00 AM - 12:00 AM |
ONLINE |
|
| Employee Training |
| Learn the personnel training and development function in organizations and the advancement of competence in the area of analysis, design, development, implementation, evaluation. Examine training and development needs and opportunities to achieve greater productivity. Students will sharpen their skills in communicating job expectations, orienting new employees and providing an OJT (on the job) demonstration. (2 Cr - 2 lect, 0 lab) Contact Vicki Lunning for more information. |
| Date(s) |
Time |
Location |
| 03/08/10 - 04/12/10 |
6:00 PM - 9:00 PM |
Owatonna |
| 04/26/10 - 05/13/10 |
12:00 AM - 12:00 AM |
ONLINE |
|
| Employment Law |
| This course covers legalities facing supervisors in executing their responsibilities. It addresses what supervisors need to do in practical day-to-day endeavors to avoid legal infractions and violations. This course focuses on employment policies and legal issues in the workplace. (1 Cr - 1 lect, 0 lab) Contact Vicki Lunning for more information. |
| Date(s) |
Time |
Location |
| 03/22/10 - 04/14/10 |
12:00 AM - 12:00 AM |
ONLINE |
| 05/17/10 - 05/24/10 |
6:00 PM - 9:00 PM |
Albert Lea |
|
| Managing a Diverse Workforce |
| Diversity in culture, race, sex, age, and ability will be the chief characteristics of the workplace of the future. Managing a Diverse Workforce seeks to prepare managers to utilize this diversity for greater effectiveness and employee and employer satisfaction. The main objective is to assist management in elimination of existing barriers affecting equal access, professional growth, and mobility, which will enable every employee to reach his or her potential in today's diversified workforce (1 Cr - 1 lect, 0 lab) Contact Vicki Lunning for additional information. |
| Date(s) |
Time |
Location |
| 03/27/10 - 03/27/10 |
8:00 AM - 5:00 PM |
Albert Lea |
| 04/15/10 - 05/10/10 |
12:00 AM - 12:00 AM |
ONLINE |
|
| Managing Customer Service |
| Learn how businesses are increasing profitability through a process of assessment of customer needs and changing expectations. Learn critical elements in supervising others and motivating employees to service excellence. Use tools of measurement in customer service for both internal and external customers. This course is for people serving customers in both private businesses and public agencies. the focus of the course is to understand customer driven service quality and how to apply the concept in the workplace. (1 Cr - 1 lect, 0 lab) Contact Vicki Lunning for additional information. |
| Date(s) |
Time |
Location |
| 02/13/10 - 02/13/10 |
8:00 AM - 5:00 PM |
Albert Lea Campus |
| 02/18/10 - 03/12/10 |
12:00 AM - 12:00 AM |
ONLINE |
|
| Performance Management |
| Performance management is an umbrella term for the process of identifying, developing, and using an organizations human resources. This process includes competency models, performance plans, goal setting, performance appraisals, recognition and coaching. It provides a supervisory approach for performance appraisals based on preparation and technique. Practical application of procedures will be conducted through skill practices. Hands on projects and cases will provide practice in employee performance evaluation. Students. (1 Cr - 1 lect, 0 lab) Contact Vicki Lunning for more information. |
| Date(s) |
Time |
Location |
| 03/22/10 - 04/14/10 |
12:00 AM - 12:00 AM |
ONLINE |
| 04/19/10 - 05/10/10 |
6:00 PM - 9:00 PM |
Owatonna |
|
| Planning & Project Management |
| This course focuses on tools for managing/controlling projects with definite beginning and ending points. Emphasis will be on managing projects with many complex activities and dimensions, and/or many simultaneous activities. Students will learn how to construct and use several project planning and control tools such as Critical Path Method (CPM), Activity Flow network, Slack Time calculation and Gantt charts. Students will plan a relevant personal/work project using these tools. (1Cr - 1 lect, 0 lab) Contact Vicki Lunning for additional information. |
| Date(s) |
Time |
Location |
| 01/25/10 - 02/17/10 |
12:00 AM - 12:00 AM |
ONLINE |
|
| Quality & Productivity Improvement |
| This course is designed for individuals and organizations interested in improving the quality of their products and services, their productivity and profitability. An overview of quality fundamentals and productivity with explanations of key quality improvement tools and techniques will be covered. Participants will undertake a critical examination of personal and organizational management practices through the development of a quality improvement project. ( 2Cr - 2 lect, 0 lab) Contact Vicki Lunning for additional information.
|
| Date(s) |
Time |
Location |
| 01/11/10 - 02/05/10 |
12:00 AM - 12:00 AM |
ONLINE |
|
| Safety and Compliance Management |
| Supervisors responsibility in safety training, industrial hygiene, motivation, enforcement and compliance. Focus on safety problems, compliance, risk management and accident prevention in the work environment. (1 Cr - 1 lect, 0 lab) Contact Vicki Lunning for more information.
|
| Date(s) |
Time |
Location |
| 03/08/10 - 04/02/10 |
12:00 AM - 12:00 AM |
ONLINE |
| 04/15/10 - 04/29/10 |
6:00 PM - 9:00 PM |
Owatonna |
|
| SHRM (Society for Human Resource Managment) Certificate Preparation |
| Today's HR professionals must be leaders, decision makers, and human relations specialists. The SHRM Learning System prepares the participant for the Professional in Human Resources (PHR) or Senior Professionals in Human Resources (SPHR) exams. This is a 12-week, instructor-led course designed to provide a solid foundation for managing the HR challenges faced in today's work environment; provide current information on issues, practices, and legislative considerations; provide review for the PHR and SPHR certifications, and strengthen HR competencies and productivity and prepare the participant for career advancements. For questions regarding the PHR or SPHR exams visit www.hrci.org. Cost for the class is $995 for SHRM members or $1025 for non-members. Class are held on Thursdays only. For additional information, contact Lois Nelson. |
| Date(s) |
Time |
Location |
| 02/04/10 - 05/13/10 |
6:00 PM - 9:00 PM |
Austin East Building Room C124 AND Owatonna College & University Center Room 130 |
|
| Stress Management/Wellness |
| This course will help supervisors gain a better understanding of stress and understand the causes of stress. Participants will be better able to identify the most common stress warning signs and recognize which types of people may be most susceptible to stress. In addition to practicing techniques for controlling stress, you will calculate your stress inventory and develop a stress-relief plan for yourself and a wellness plan for your organization. This course focuses on how to reduce stress and channel stress to help lead happier, healthier and more productive lives. (1 Cr - 1 lect, 0 lab) Contact Vicki Lunning for more information. |
| Date(s) |
Time |
Location |
| 02/08/10 - 03/05/10 |
12:00 AM - 12:00 AM |
ONLINE |
| 05/01/10 - 05/01/10 |
8:00 AM - 5:00 PM |
Albert Lea |
|
| Work Teams |
| This course is concerned with how to build and maintain synergism in the relationships among project teams and/or self-managing work teams. A secondary emphasis is on the emerging importance and use of self-managing work teams in organizations. The focus of the course is to identify the organizational needs for self-managing teams and the change needed to implement them.(1 Cr - 1 lect, 0 lab) Contact Vicki Lunning for additional information. |
| Date(s) |
Time |
Location |
| 01/25/10 - 02/17/10 |
12:00 AM - 12:00 AM |
ONLINE |
| 04/10/10 - 04/10/10 |
8:00 AM - 5:00 PM |
Albert Lea |
|
