Supervisory Management

SUPERVISORY MANAGEMENT


Award: Associate in Applied Science / 64 Credits
Location: Albert Lea  Owatonna  Online  Hybrid Courses  
Program Starts: Fall
Course Plan: Two Year

Course Schedules


Do you want to excel in supervisory management?

This innovative AAS degree program is customized for students who are not available for a full-time class schedule. Our accelerated format and convenient scheduling means that you can earn your degree in two to three years while taking advantage of the part-time flexibility of attending classes evenings, weekends and online. It is ideal for students preparing for careers, as well for as those already employed who want to be more effective supervisors because learning and work go hand-in-hand. Excellent training will prepare you for increased responsibility and authority roles.

The program concentrates on building skills in leadership and organizational techniques, communications, employee motivation, managing human resources, team building, labor relations and other management theories and styles. Classroom networking opportunities are an advantage as students share and discuss real-life issues and workplace challenges. The aim of an accelerated format is to connect course work to real-world workplace applications. It is essential to your success that you are willing to dedicate considerable time outside the classroom to reading, writing, research, presentations and projects.

Employment Outlook

Earning this degree will be an asset to achieving your career goals in Supervisory Management.

Articulation Agreements

  • Southwest Minnesota State University | BAS - Management

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Supervisory Management Associate in Applied Science was last updated on 03/04/2011
Note: This is an unofficial document that should be used for planning purposes only. Course listings are provided only as a guideline and may be changed.

Course Sequence Example Plan - Two Year

Fall Semester - First Year
Course # Course Title Credits
SMGT1000
Principles of Supervisory Leadership
This course is designed to assist the student to increase potential in using effective supervisory skills. Skills needed to lead in today's workplace such as creating positive environments, understanding a manager's role in the workplace, planning and problem solving, as well as fundamental skills in human resources are covered and introduces students to skill development in staffing, training, and motivating. Leadership awareness is an integral part of effective supervision. Leadership skills and strategies are covered. Mandatory supervisory skills such as controlling, quality assurance, and improvement strategies are studied. (3 Cr - 3 lect, 0 lab)
3.00
SMGT1010
Interpersonal Skills At Work
This course builds the workplace skills required to generate enthusiasm, enlist cooperation, and bring out the best in others. This course provides understanding and practice in effective verbal communication and intends to enhance the supervisory skills of giving feedback and responding to emotional behavior. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1020
Leadership Development
This course introduces students to different leadership traits and styles. Students analyze many types of leaders, both traditional and contemporary. Students participate in an in-depth analysis of personal leadership styles including identifying their strengths and weaknesses. Emphasis is placed on developing individual leadership styles and on learning techniques to foster growth in others' leadership capabilities as well as applying leadership skills on the job and soliciting feedback. Strategic planning processes and the application of leadership skills to strategic planning are covered. (2 Cr - 2 lect, 0 lab)
2.00
SMGT1030
Work Ethics
This course focuses on the influence of ethics and values on supervisory skills and decision-making. The relationship between ethics and values is studied. The Resolved Strategy of Ethical Decision Making is used to identify ethical dilemmas, analyze those dilemmas, and choose and defend ethical decisions in response. This course identifies supervisory strategies to motivate employees and define the role ethics and values play in the outcome of those strategies. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1040
Managing Change
This course provides practical applications for creating appropriate change in any organization. Participants develop an awareness of the major sources and benefits of change. Changing social, political, legal, technological, and managerial environments is initiated by leaders effectively managing change. The course provides supervisors to facilitate change, understand the issues, prepare for change, and help employees with change. Emphasis is placed on the practical application of the course content. (1 Cr - 1 lect, 0 lab,)
1.00
SMGT1050
Conflict Resolution
This course presents concepts applied to conflict resolution and negotiation. The ability to resolve conflict is an essential skill for supervisory or management personnel and promotes success within organizations and enhances upward mobility in career paths. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1060
Strategies for Personal Effectiveness
This course focuses on personal excellence through positive attitudes and self empowerment. This course offers techniques and strategies to stay positive and focused in a busy, pressure-filled world. Through a process of personal exploration and growth, students discover insights about behavior and thought processes. Self-improvement strategies offer students an opportunity to gain new perspectives on their personal life and career. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1210
Problem Solving/Decision Making
This course emphasizes the skills and resources required to solve organizational problems, make better decisions, and achieve professional and organizational goals. There is an opportunity to practice various problem solving techniques on real problems in the workplace, as well as creative and critical thinking methods. Focus is on improvement of problem solving skills on the job through practical application. (2 Cr - 2 lect, 0 lab)
2.00
SMGT1240
Meeting Management
This course provides an opportunity to practice effective organizing, planning and communication skills that result in effective meetings. Assisting employees to understand what to expect before, during and after meetings are also be covered. This course focuses on developing skills and increasing knowledge to enhance productivity in meetings. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1260
Time Management
This course focuses on identifying time management principles. Students think, plan, prioritize, concentrate energies, achieve goals, and bring work and personal life into balance and harmony. Identifying personal time wasters and developing your own time management plan are included. (1 Cr - 1 lect, 0 lab)
1.00
Total 14.00
Spring Semester - First Year
Course # Course Title Credits
SMGT1200
Quality & Productivity Improvement
This course is designed for individuals and organizations interested in improving the quality of products and services, as well as productivity and profitability. An overview of quality fundamentals and productivity with explanations of key quality improvement tools and techniques are covered. Participants undertake a critical examination of personal and organizational management practices through the development of a quality improvement project. (2 Cr - 2 lect, 0 lab)
2.00
SMGT1220
Work Teams
This course focuses on building and maintaining synergism in the relationships among project teams and/or self-managing work teams. Participants are introduced to concepts that turn groups into highly productive teams and heighten performance. A secondary emphasis is on the emerging importance and use of self-managing work teams in organizations. The focus of the course is to identify the organizational needs for self-managing teams and the change needed to implement them. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1230
Planning & Project Management
This course focuses on tools for managing and controlling projects with definite beginning and ending points. Emphasis is on managing projects with many complex activities and dimensions, and/or many simultaneous activities. Students learn to construct and use several project planning and control tools such as Critical Path Method (CPM), Activity Flow Network, Slack Time calculation and Gantt charts. Student plan a relevant personal work project using these tools. This course is recognized as an Interstate Renewable Energy Council (IREC) ISPQ Accredited Training Program for curriculum covering the Job Task Analyses for Solar Photovoltaic (NABCEP). (1 Cr - 1 lect, 0 lab)
1.00
SMGT1250
Managing Customer Service
This course focuses on the study of businesses relevant to increasing profitability through assessing customer needs, changing expectations, and supervising and motivating employees to service excellence. Tools of measurement in customer service for both internal and external customers are also covered as well as critical elements of serving customers in both private businesses and public agencies. Understanding customer-driven service quality and how to apply the concept in the workplace are included. (1 Cr - 1 lect, 0 lab,)
1.00
SMGT1270
Creativity & Innovation
This course is designed to inspire innate creativity to help launch major projects or untangle difficult situations. It focuses on providing fresh insight and new perspective on even the most routine elements of any job and to view problem solving as a creative opportunity. The use of creativity to provide a competitive edge leading to needed change and increased productivity is covered as well as techniques that help with idea generation and innovative solutions to problems. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1400
Performance Management
This course focuses on performance management for the process of identifying, developing, and using an organization's human resources. This course includes competency models, performance plans, goal setting, performance appraisals, recognition and coaching. It provides a supervisory approach for performance appraisals based on preparation and technique. Practical applications of procedures are conducted through skill practices. Hands-on projects and cases provide practice in employee performance evaluation. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1410
Coaching
This course provides students with skills necessary to coach, mentor, tutor, counsel, and confront performance issues in order to help employees become more committed to performance objectives and increase productivity. The students practice setting, communicating, and coaching employees to performance expectations. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1420
Managing A Diverse Workforce
This course emphasizes diversity in culture, race, sex, age, and ability as some of the chief characteristics of the workplace of the future. This course prepares managers to utilize diversity for greater effectiveness as well as employer and employee satisfaction. Assisting management to eliminate existing barriers affecting equal access, professional growth, and mobility which enables every employee to reach his or her potential in today's diversified workforce is included. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1450
Employee Training
This course emphasizes personnel training and development functions in organizations as well as advancement of competence in the areas of analysis, design, development, implementation, evaluation, and training. It provides the opportunity to examine training and development leadership, examine training and development needs, and identify opportunities to achieve greater productivity. Students sharpen skills in communicating job expectations, orienting new employees and providing an OJT (on the job training) demonstration. (2 Cr - 2 lect, 0 lab)
2.00
SMGT1460
Stress Management/Wellness
This course assists supervisors to gain a better understanding of stress and its causes. Participants identify the most common stress warning signs and recognize which types of people are most susceptible to stress. In addition to practicing techniques for controlling stress, there is an opportunity to calculate a stress inventory and develop a stress-relief plan for yourself and a wellness plan for your organization. This course focuses on reducing and channeling stress towards a goal of creating healthier, happier, and more productive workers. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1470
Safety & Compliance Management
This course emphasizes supervisor responsibilities for safety training, compliance, industrial hygiene, motivation, enforcement, and compliance. It focuses on safety problems, risk management, and accident prevention in the work environment. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1480
Employee Assistance Issues
This course emphasizes skills to handle suspected substance abuse problem effectively, fairly, and legally. Focus is on understanding drug and alcohol abuse, AIDS in the workplace, family relationships, and clinical depression. This course also covers employee assistance programs and the latest research on treatment and recovery of the conditions and diseases studied. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1430
Employment Law
This course emphasizes the legal aspects of workplace supervision. The focus is on the legal requirements of today's workplace including executing supervisory responsibilities, avoiding legal infractions and violations, and following employer policies and procedures. Other types of legal issues that may arise in the workplace are also included. (1 Cr - 1 lect, 0 lab)
1.00
SMGT1440
Employee Selection
This course emphasizes supervisory skills in conducting effective interviews for and selecting the best candidates. Issues such as legal requirements for hiring practices, objectivity, and fairness are examined. Practical applications of techniques are featured. Course focus is on improving interviewing skills. (1Cr - 1 lect, 0 lab)
1.00
Total 16.00
AAS Degree students must complete 13 Elective Credits and 21 General Education Credits in addition to all courses in the Leadership, Quality and Human Resource Development Certificates.
Courses are not required to be taken in any particular sequence although it is highly recommended that SMGT1000 be taken first.
Estimated Tuition
64 cr  x  $184.00 = $11,776.00 
Books: contact program advisor 
Other Costs: contact program advisor 

Financial Aid:

Scholarships:

 

Tuition & Fees:

 

Program Graduate Outcomes

Upon completion of this program, the graduate will:
  • Apply customer-focused strategies.
  • Demonstrate analytical skills in identifying and solving problems.
  • Understand contemporary behavior and apply human relation skills.
  • Develop and implement change strategies.
  • Demonstrate leadership skills and identify approaches to motivation used to achieve a productive work environment.
  • Apply marketing, management and organizational theories in a supervisory setting.
  • Apply human resource management practices.
  • Plan, prepare and deliver effective oral and written communications.
  • Utilize current technology.
  • Apply strategies for customer-focused decisions to individual¬ís supervisory responsibilities affecting service, quality and productivity.
  • Demonstrate administrative management skills.
  • Exercise creativity and innovation.
  • Demonstrate interpersonal communication skills.

Supervisory Management Faculty & Advisors

1-800-247-5039 / Directory

We are interested in your feedback. Do you have a question, suggestion or comment? If so, please fill out the form below. Your message will be forwarded to the appropriate person at Riverland. Thank you!
ALBERT LEA CAMPUS
2200 Riverland Dr.
Albert Lea, MN 56007
507-379-3300
AUSTIN CAMPUS
1900 8th Avenue NW
Austin, MN 55912
507-433-0600
OWATONNA COLLEGE & UNIVERSITY CENTER
965 Alexander Drive SW
Owatonna, MN 55060
507-455-5880
Required Core Courses (30 Credits)
Course ## Name
Credits
Course Outline
SMGT1000
Principles of Supervisory Leadership
This course is designed to assist the student to increase potential in using effective supervisory skills. Skills needed to lead in today's workplace such as creating positive environments, understanding a manager's role in the workplace, planning and problem solving, as well as fundamental skills in human resources are covered and introduces students to skill development in staffing, training, and motivating. Leadership awareness is an integral part of effective supervision. Leadership skills and strategies are covered. Mandatory supervisory skills such as controlling, quality assurance, and improvement strategies are studied. (3 Cr - 3 lect, 0 lab)
3.00 SMGT1000
SMGT1010
Interpersonal Skills At Work
This course builds the workplace skills required to generate enthusiasm, enlist cooperation, and bring out the best in others. This course provides understanding and practice in effective verbal communication and intends to enhance the supervisory skills of giving feedback and responding to emotional behavior. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1010
SMGT1020
Leadership Development
This course introduces students to different leadership traits and styles. Students analyze many types of leaders, both traditional and contemporary. Students participate in an in-depth analysis of personal leadership styles including identifying their strengths and weaknesses. Emphasis is placed on developing individual leadership styles and on learning techniques to foster growth in others' leadership capabilities as well as applying leadership skills on the job and soliciting feedback. Strategic planning processes and the application of leadership skills to strategic planning are covered. (2 Cr - 2 lect, 0 lab)
2.00 SMGT1020
SMGT1030
Work Ethics
This course focuses on the influence of ethics and values on supervisory skills and decision-making. The relationship between ethics and values is studied. The Resolved Strategy of Ethical Decision Making is used to identify ethical dilemmas, analyze those dilemmas, and choose and defend ethical decisions in response. This course identifies supervisory strategies to motivate employees and define the role ethics and values play in the outcome of those strategies. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1030
SMGT1040
Managing Change
This course provides practical applications for creating appropriate change in any organization. Participants develop an awareness of the major sources and benefits of change. Changing social, political, legal, technological, and managerial environments is initiated by leaders effectively managing change. The course provides supervisors to facilitate change, understand the issues, prepare for change, and help employees with change. Emphasis is placed on the practical application of the course content. (1 Cr - 1 lect, 0 lab,)
1.00 SMGT1040
SMGT1050
Conflict Resolution
This course presents concepts applied to conflict resolution and negotiation. The ability to resolve conflict is an essential skill for supervisory or management personnel and promotes success within organizations and enhances upward mobility in career paths. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1050
SMGT1060
Strategies for Personal Effectiveness
This course focuses on personal excellence through positive attitudes and self empowerment. This course offers techniques and strategies to stay positive and focused in a busy, pressure-filled world. Through a process of personal exploration and growth, students discover insights about behavior and thought processes. Self-improvement strategies offer students an opportunity to gain new perspectives on their personal life and career. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1060
SMGT1200
Quality & Productivity Improvement
This course is designed for individuals and organizations interested in improving the quality of products and services, as well as productivity and profitability. An overview of quality fundamentals and productivity with explanations of key quality improvement tools and techniques are covered. Participants undertake a critical examination of personal and organizational management practices through the development of a quality improvement project. (2 Cr - 2 lect, 0 lab)
2.00 SMGT1200
SMGT1210
Problem Solving/Decision Making
This course emphasizes the skills and resources required to solve organizational problems, make better decisions, and achieve professional and organizational goals. There is an opportunity to practice various problem solving techniques on real problems in the workplace, as well as creative and critical thinking methods. Focus is on improvement of problem solving skills on the job through practical application. (2 Cr - 2 lect, 0 lab)
2.00 SMGT1210
SMGT1220
Work Teams
This course focuses on building and maintaining synergism in the relationships among project teams and/or self-managing work teams. Participants are introduced to concepts that turn groups into highly productive teams and heighten performance. A secondary emphasis is on the emerging importance and use of self-managing work teams in organizations. The focus of the course is to identify the organizational needs for self-managing teams and the change needed to implement them. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1220
SMGT1230
Planning & Project Management
This course focuses on tools for managing and controlling projects with definite beginning and ending points. Emphasis is on managing projects with many complex activities and dimensions, and/or many simultaneous activities. Students learn to construct and use several project planning and control tools such as Critical Path Method (CPM), Activity Flow Network, Slack Time calculation and Gantt charts. Student plan a relevant personal work project using these tools. This course is recognized as an Interstate Renewable Energy Council (IREC) ISPQ Accredited Training Program for curriculum covering the Job Task Analyses for Solar Photovoltaic (NABCEP). (1 Cr - 1 lect, 0 lab)
1.00 SMGT1230
SMGT1240
Meeting Management
This course provides an opportunity to practice effective organizing, planning and communication skills that result in effective meetings. Assisting employees to understand what to expect before, during and after meetings are also be covered. This course focuses on developing skills and increasing knowledge to enhance productivity in meetings. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1240
SMGT1250
Managing Customer Service
This course focuses on the study of businesses relevant to increasing profitability through assessing customer needs, changing expectations, and supervising and motivating employees to service excellence. Tools of measurement in customer service for both internal and external customers are also covered as well as critical elements of serving customers in both private businesses and public agencies. Understanding customer-driven service quality and how to apply the concept in the workplace are included. (1 Cr - 1 lect, 0 lab,)
1.00 SMGT1250
SMGT1260
Time Management
This course focuses on identifying time management principles. Students think, plan, prioritize, concentrate energies, achieve goals, and bring work and personal life into balance and harmony. Identifying personal time wasters and developing your own time management plan are included. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1260
SMGT1270
Creativity & Innovation
This course is designed to inspire innate creativity to help launch major projects or untangle difficult situations. It focuses on providing fresh insight and new perspective on even the most routine elements of any job and to view problem solving as a creative opportunity. The use of creativity to provide a competitive edge leading to needed change and increased productivity is covered as well as techniques that help with idea generation and innovative solutions to problems. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1270
SMGT1400
Performance Management
This course focuses on performance management for the process of identifying, developing, and using an organization's human resources. This course includes competency models, performance plans, goal setting, performance appraisals, recognition and coaching. It provides a supervisory approach for performance appraisals based on preparation and technique. Practical applications of procedures are conducted through skill practices. Hands-on projects and cases provide practice in employee performance evaluation. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1400
SMGT1410
Coaching
This course provides students with skills necessary to coach, mentor, tutor, counsel, and confront performance issues in order to help employees become more committed to performance objectives and increase productivity. The students practice setting, communicating, and coaching employees to performance expectations. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1410
SMGT1420
Managing A Diverse Workforce
This course emphasizes diversity in culture, race, sex, age, and ability as some of the chief characteristics of the workplace of the future. This course prepares managers to utilize diversity for greater effectiveness as well as employer and employee satisfaction. Assisting management to eliminate existing barriers affecting equal access, professional growth, and mobility which enables every employee to reach his or her potential in today's diversified workforce is included. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1420
SMGT1430
Employment Law
This course emphasizes the legal aspects of workplace supervision. The focus is on the legal requirements of today's workplace including executing supervisory responsibilities, avoiding legal infractions and violations, and following employer policies and procedures. Other types of legal issues that may arise in the workplace are also included. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1430
SMGT1440
Employee Selection
This course emphasizes supervisory skills in conducting effective interviews for and selecting the best candidates. Issues such as legal requirements for hiring practices, objectivity, and fairness are examined. Practical applications of techniques are featured. Course focus is on improving interviewing skills. (1Cr - 1 lect, 0 lab)
1.00 SMGT1440
SMGT1450
Employee Training
This course emphasizes personnel training and development functions in organizations as well as advancement of competence in the areas of analysis, design, development, implementation, evaluation, and training. It provides the opportunity to examine training and development leadership, examine training and development needs, and identify opportunities to achieve greater productivity. Students sharpen skills in communicating job expectations, orienting new employees and providing an OJT (on the job training) demonstration. (2 Cr - 2 lect, 0 lab)
2.00 SMGT1450
SMGT1460
Stress Management/Wellness
This course assists supervisors to gain a better understanding of stress and its causes. Participants identify the most common stress warning signs and recognize which types of people are most susceptible to stress. In addition to practicing techniques for controlling stress, there is an opportunity to calculate a stress inventory and develop a stress-relief plan for yourself and a wellness plan for your organization. This course focuses on reducing and channeling stress towards a goal of creating healthier, happier, and more productive workers. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1460
SMGT1470
Safety & Compliance Management
This course emphasizes supervisor responsibilities for safety training, compliance, industrial hygiene, motivation, enforcement, and compliance. It focuses on safety problems, risk management, and accident prevention in the work environment. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1470
SMGT1480
Employee Assistance Issues
This course emphasizes skills to handle suspected substance abuse problem effectively, fairly, and legally. Focus is on understanding drug and alcohol abuse, AIDS in the workplace, family relationships, and clinical depression. This course also covers employee assistance programs and the latest research on treatment and recovery of the conditions and diseases studied. (1 Cr - 1 lect, 0 lab)
1.00 SMGT1480

MnTC General Education Courses (21 Credits)
Course # Name
Credits
Course Outline
ENGL1101
Freshman English
This is an introductory college writing course designed to help students develop effective writing skills for college level work. Students learn to generate ideas and organize them into unified, coherent essays. Methods of instruction vary, but most sections combine individual conferences and peer review with regular class meetings. Prerequisites: A grade of C or higher in ENGL 0960 or appropriate placement score. MnTC (Goals 1/CM and Goal 2/CT); (3 Cr - 3 lect, 0 lab)
3.00  
ENGL1101
*** Goal 3 - Natural Sciences or Goal 4 Mathematical/Logical Reasoning
3.00  
N/A
*** Goal 5 - History and the Social & Behavioral Sciences
3.00  
N/A
*** Goal 6 - Humanities and Fine Arts
3.00  
N/A
*** Courses choosen from Goal 1, 5, 3 & 6
8.00  
N/A
Electives (13 Credits)
Course ## Name
Credits
Course Outline
SMGT Electives or open electives
13.00

Supervisory Management (AAS) Program Curriculum was last updated on 03/04/2011

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