Distance Learning
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Frequently Asked Questions 

Academic Issues

How do I apply to Riverland and register for a course?

If you've never taken a class from Riverland Community College, apply for admission online or download an Application. Registration for all distance learning courses is the same process as for traditional courses.

 

How do I purchase textbooks?

Contact thebookstorein Austin (507-433-0541) or Albert Lea (507-379-3314) to make arrangements for receiving your textbooks

Are online courses designed and delivered by Riverland faculty members?

Yes, Riverland faculty teach online courses.

Do I need a library card and how do I get one?

Yes, you need a student ID card to use the online databases from your home or office. Students are encouraged to visit any Riverland student services office on the Austin, Albert Lea or Owatonna campus to get a student ID card. If this is not possible, call the library at 507-433-0533, 1-800-247-5039 or e-mail the library atlibrary@riverland.edu.

How do I access items my instructor places on library reserve?

Currently, students must come to the Austin or Albert Lea Library to view videos or use print items that have been placed on reserve.

What are the options for online library resources?

The library uses the MNPals online system as our card catalog. MNPals is located at http://riverland.mnpals.net/F. On the reverse side of your student ID card you will find your 14 digits library number. The library password is your last name. Books and More on the library website identifies many databases students can use for information. Many articles are available in full text, meaning you can read the article on your computer screen or print to your printer.

How do I conduct research for my online course?

The library webpage has an online catalog and many information databases that can be accessed remotely. The Riverland Library page located at www.riverland.edu/library contains more information.

Is there some form of help available? (i.e. helpline or helpdesk)?

Many types of help are available; if you aren't sure who to ask, contact the Office of Instructional Technology. The course management software utilized by Riverland is Desire2Learn (D2L) can be accessed at http://www.riverland.ims.mnscu.edu.

  • Course content questions - Your instructor
  • Library resource questions - Library -- 507-433-0533, 1-800-247-5039 or library@riverland.edu
  • Connecting to your course - Office of Instructional Technology -d2lhelp@riverland.edu or 1-800-247-5039 or 507-433-0600
  • Online learning questions - Your instructor, Instructional Technology Department, or the Student Success Center
  • Academic questions not related to online course - Student Affairs -- 507-433-0600 or 1-800-247-5039
  • Connecting to the Internet - Your Internet Service Provider (ISP)

Is all required software provided?

The College does not provide any software for online courses. Online courses may require you to download additional software (i.e. QuickTime, RealPlayer, Adobe Acrobat, etc.) Specific course information is included in the master schedule and in the online mailing prior to the semester. Additional hardware information is contained in the online technical requirements section.


Contact

Bill Dowden
507-434-7384

Theo Beckmann
507-433-0509